According to the law, you have the right to return products purchased online.

You can return the products bought online, without invoking a specific reason, but it would help us to know the reason why you no longer want the products. In maximum 14 days you can return the products purchased from our online store, for products that do not show signs of wear or damaged packaging.

We will refund all your money (minus the cost of delivery). The money will be returned for products that have not been tried, do not have damaged seals and labels or visible traces of use.

How to return a product:

Write us an email at the provided address requesting the return of the products. The return is made with a Fan Courier agent, who will be called by us and sent to your address to pick up the products. The return delivery address is: Complex Apicol Veceslav Harnaj, 42 Ficusului Boulevard - entrance through Biharia Street, district 1, Bucharest, postal code 013975

Return of money

In maximum 30 days, we will return the value of the products.

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